Shipping policy
Shipping policy
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. This processing time is not included in the shipping time stated. You will receive another notification when your order has shipped.
During Holidays, inclement weather or periods of postal service problems that are outside of our control, there may be delays to the stated shipping time.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping option |
Estimated delivery time |
Price |
|
Standard Domestic Purchase of $25 or More |
2 to 5 business days |
FREE SHIPPING |
|
Standard Domestic |
2 to 5 business days |
$4.95 |
|
Expedited Domestic |
1 to 2 business days |
$14.95 |
|
Expedited Domestic - Over 5lbs. (200+ Stringlets) |
1 to 2 business days |
$29.95 |
Mexico
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping option |
Estimated delivery time |
Price |
|
Standard International |
3 to 6 business days |
$6.95 |
|
Standard International - Over 5lbs. (200+ Stringlets) |
3 to 6 business days |
$15.95 |
Canada
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping option |
Estimated delivery time |
Price |
|
Standard International |
3 to 6 business days |
$25.00 |
|
Standard International - Over 5lbs. (200+ Stringlets) |
3 to 6 business days |
$25.00 |
International Shipping
We offer international shipping to the following countries: Australia, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Netherlands, New Zealand, Norway, Poland, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, United Arab Emirates, United Kingdom.
If we do not ship to your country, you may inquire about shipping by contacting us at info@stringlettennis.com.
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping option |
Estimated delivery time |
Price |
|
Standard International |
4 to 14 business days |
$8.95 |
|
Standard International - Over 5lbs. (200+ Stringlets) |
4 to 14 business days |
$22.95 |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Stringlet is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at support@stringlettennis.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
We do not ship to P.O. boxes.